Isn’t It Time We Rethink The Role of Sales Manager?

“How can you produce a plan when you have no vision?”, asks Lenwood M. Ross. We explore why training fails repeatedly and predictably. We identify where leadership’s attention is focused and why it often results in damaging unintended consequences. We ask the question why L&D isn’t the right hand of the Board, spearheading the execution of… Continue reading Isn’t It Time We Rethink The Role of Sales Manager?

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How To Get Better Answers: Ask Better Questions

Richard Foster Fletcher discusses #CustomerExperience and #PartnerExperience with me. We explore culture, recruitment, training, leadership and technology. We identify potential stumbling blocks and how the new kids on the block represent a real existential threat to the old guard software and technology giants.We kick off with the big question, which is how do we use… Continue reading How To Get Better Answers: Ask Better Questions

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